There are a few things in this world that go so hand-in-hand that it eventually becomes unfathomable to use the two things or words separately.
For example, when we
hear “Coffee” our mind takes us straight through the doors of a
Starbucks, filled with the aroma of coffee beans, stimulating our senses to
want to order our favorite beverages.
This renowned brand
didn’t have it this easy back in 2008, when recession hit America and just like
every other company, Starbucks was in a bit of a turmoil. The company
reorganized itself to the optimum by appointing fresh talent, amongst them was
their CEO Howard Schultz, who is primarily responsible for making Starbucks a
global name.
Schultz made some
drastic changes in the company, some of which are still used across the world
even today.
One of the
initiatives was the Starbucks Rewards System.
How Does the
Starbucks Reward System Work?
To make transactions
cashless and easier, you can deposit money in your Starbucks Account on the App
and if you use the balance for buying coffee, you get rewarded in terms of
reward points, which could be redeemed at a later date.
Starbucks being the
global brand that it is, 41% of its customers pay using the Starbucks App.
According to reports,
a total of $1.5 Billion is lying in these Starbucks Accounts all over
the world.
How is the
initiative benefitting Starbucks?
A smart investor
never lets hid money sit idle. Even if he/she may be sitting idle, an investor
is always looking at opportunities to make their money grow.
Similarly, instead of
letting the money in the Starbucks Account sit idle, the company decided to use
it for its investing ventures.
So, whenever you put
money in the account, you’re actually lending it to Starbucks at 0%
interest!
How is Starbucks
functioning like an unregulated bank?
85% of the banks in
USA have less than $1Billion Assets whilst Starbucks has a total of $1.5
Billion and growing. This makes Starbucks operations like those of an unregulated
bank.
The money on the app
can only be used to purchase coffee and can never be withdrawn as cash. This
allows Starbucks to bypass many financial regulations that are otherwise
binding on other banks.
Starbucks Reward
System is indeed a stroke of genius. It has helped the brand grow even during
periods of recession as the coffee chains were no longer solely dependent on
market purchases.
Banks are faced with
fluctuating interest rates and the interest it needs to lay aside for all its
investors, but Starbucks has no such reason to worry because not only is the
lending at 0%, but it is also done in a very obscure way which seldom commands
attention.
The ingenuity puts
Starbucks at the top of the financial charts, surpassing some of the
international banks, who are indeed concerned about the future potential of the
brand in the financial space.
Written By - Tushna
Choksey
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